Bank Of America’s Winning Excuse: We Didn’t Mean To

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This story was co-published with The New Yorker. Back in the late-housing-bubble period, in 2007, Countrywide Home Loans, which was then the largest mortgage provider in the country, rolled out a new lending program. The bank called it the “high-speed swim lane,” or HSSL, or, even more to the point, “hustle.” Countrywide, like most mortgage lenders,…

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